The fourth and final part of a series of mini-articles under the umbrella of ‘Life Lessons’ in October’s Psychology Today focuses on the idea of being open to life experiences.
Therefore, let us benefit (even if vicariously) from the comments of the contributing authors: (more…)
Like it or not, in one manner or another, we are all sales people.
For many of us, this is (or has been) literally true. Even in businesses where corporate mission statements exemplify other, i.e. lofty, aspects of service relationships, the ultimate determination of success or failure generally comes down to whether or not sales are made.
For the population at large, not dependent on successfully adhering to the sales process to make a living, variations of selling still infiltrate daily living. (more…)
the watch of time 
Whoa! The Orphan Client
When I was in the financial services industry, one of the client servicing issues I dealt with, on the insurance side, concerned what have been termed ‘orphan clients’.
Such clients came about from departed representatives, tending to fall into a category of not high priority allocation, or at least not priority follow-up. They might be awaiting a trigger for administrative staff to arrange a replacement agent. (These times were on the cusp of tighter compliance expectations.) (more…)
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Behaviour & Relationships, Financial commentary, Uncategorized
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