To what extent might we see the landscape expand in what are deemed to be ‘employee benefits’, in relation to being potentially taxable?
Take the case of the electric automobile. (more…)
The proposition of ‘adding value’ has been an underlying foundation for success in service-oriented businesses for many years.
If one wants to generate a positive, lasting and loyal, relationship with customers, providing those extra ingredients of value is vital. This could be indirectly related to business, i.e. taking clients to lunch, paying for tickets to events, etc., or more directly, such as keeping in regular contact, or going the extra mile in solving problems quickly, or obtaining more helpful data for decision making. (more…)
As we come toward the end of another calendar year, many Canadians will try to wade through a range of activities and other personal commitments.
Among issues historically many of us take stock of is our financial situation. It may involve looking to trigger capital losses to offset taxable income (gains), maximizing annual RESP or RRSP contributions (the latter with its 60 days’ grace period into the next year), and bigger picture issues such as how our investments portfolio has performed over the year, or even how effective our relationship is with our financial institution(s). (more…)
When I was in the financial services industry, one of the client servicing issues I dealt with, on the insurance side, concerned what have been termed ‘orphan clients’.
Such clients came about from departed representatives, tending to fall into a category of not high priority allocation, or at least not priority follow-up. They might be awaiting a trigger for administrative staff to arrange a replacement agent. (These times were on the cusp of tighter compliance expectations.) (more…)